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How it Works
FAQs for Project Owners
Types of Crowdfunding
What are the different funding methods available?
Can I swap to 'keep what you raise' after my project has gone live?
What types of crowdfunding are there?
Do I have a realistic target?
How long can I run my project for?
Can I amend my project target and duration?
What happens if I don't reach my project target?
What is overfunding?
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Fees and Payment
When do I get my pledges?
Who are the payment providers.
What are your fees and when am I charged?
Can I claim Gift Aid?
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Backers and Rewards
Do I need to offer rewards?
Can I update and change rewards?
How do I get my backer’s delivery addresses?
How do I give backers options on a Reward?
What information will I receive about my backers?
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FAQs for Backers
Pledging on a Project
What payment options are there for pledging?
When will the money leave my account if I pledge on a project?
How do I cancel my pledge?
Can I pledge anonymously?
How can I change my pledge to be anonymous, or not anonymous?
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How do I delete my Crowdfunder profile?
How do I change my password?
I've forgotten my password...?
How do I unsubscribe from the mailing list?