Once your project has closed successfully, all pledge payments will be authorised by each payment provider. It's common for some pledge payments to be unsuccessful due to issues on the backer's end. All backers with failed payments will receive an email from us with a link to retry their pledge.
Once your project has closed, you can download a backers list from your project dashboard. This will show you the status of each pledge payment.
Modified on: Wed, 15 Jun, 2016 at 2:24 PM
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