Fees and Payment

When do I get my pledges?
Pledge payments will be made once your project has closed successfully. With ‘all or nothing’ funding, a project is only successful if it hits it’s t...
Mon, 18 Sep, 2017 at 10:56 AM
Who are the payment providers.
We work with 2 payment providers - PayPal and Stripe (credit/debit card payments).  Click here to find out more about PayPal. Click here ...
Mon, 18 Sep, 2017 at 10:55 AM
What are your fees and when am I charged?
Crowdfunder: 5% + VAT (VAT is 20% on the fees, so the overall fee is 6%) - charged on each pledge once your project closes successfully. The fees will...
Mon, 18 Sep, 2017 at 10:57 AM
Unsuccessful pledges?
Once your project has closed successfully, all pledge payments will be authorised by each payment provider. It's common for some pledge payments t...
Wed, 15 Jun, 2016 at 2:24 PM
Can I claim Gift Aid?
To claim Gift Aid you need to set your project category to 'Charity'. Then when adding rewards, you can tick the box to say that ...
Wed, 15 Jun, 2016 at 2:24 PM
What do I do if my PayPal account has been restricted?
You may need to provide further verification to PayPal if you’re receiving a large amount of pledges into your account. Please be sure to log in to your ...
Wed, 15 Jun, 2016 at 2:25 PM